Export or delete a family

Admins can download a plaintext export of care data, or permanently erase the whole family. Both actions live in Settings. Export needs an unlocked device; deletion cannot be undone.

Export family data

Unlock the family on this phone or computer (you must be able to read care data here).
Open Settings.
Find Legal & privacy (or the export section) and tap Export family data.
Confirm. Carakin decrypts on this device and builds a ZIP of JSON files.
Save or share the ZIP with your phone's share sheet / browser download.

Plaintext outside Carakin: Once exported, the ZIP is no longer protected by Carakin's end-to-end encryption. Store it like any sensitive health backup (encrypted drive, password manager vault, etc.).

What the ZIP includes

Care-related JSON for the family (schedules, responses, profile metadata, and similar records Carakin can decrypt on this device).
Not included: document and photo binaries. Download those one-by-one from People → Docs (and profile photos from each kin profile) if you need the files themselves.
Items that cannot be decrypted on this device may be skipped; the app notes how many were skipped when the export finishes.

Delete a family

Only admins can delete. This permanently removes profiles, medications, calendar entries, encrypted files, recovery backups, encryption keys, invites, and join requests for that family.

Open Settings.
On Android: open the Danger zone, optionally read Privacy & data policy, then tap Start family deletion....
On web: open the danger / delete section and start Delete family.
Type the exact family name when asked, and complete any extra confirmation phrases.
Confirm. The family and its data are erased from Carakin's servers.

Cannot be undone. Export first if you need a copy. Deleting one family does not delete your Google/Microsoft account or other families you belong to.

Policy details: Data Policy.

More guides: All guides | Devices & restore | Security & recovery